About Saffwood Communications
Doing one thing better than anyone else
Saffwood Communications is a specialist provider of hosted VoIP phone systems and VoIP services. With team of experts underpinning a robust, rock solid infrastructure, we offer businesses the opportunity to vastly improve how they handle customer contact and at the same time reduce cost.
The right kind of presence
Saffwood Communications rackspace server presence in 6 UK data centres ensuring layers of tier 1 redundancy. This means that your calls placed over our network a crystal clear, secure and always available. Saffwood Communications operates out of three UK offices including Warrington (sales & account management), London (head office) and Leicester (2nd line support).
Investment in quality
We guarantee that all our our calls are routed through Gold and Platinum SIP carriers. This ensures you call takes the shortest possible route from where the call originates to its destination. Not only do we use the highest quality SIP carriers for your calls, we ensure that we utilise multiple Gold and Platinum carriers to ensure further failover giving your total business continuity at all times.
A Skills based team
Whether you speak to our sales or support team, you are speaking to VoIP experts. All our team members are from technical backgrounds relating to hosted VoIP services for business. We understand that your phone lines are your business, and 100% uptime is not negotiable. That's why we'll ensure that as well as protecting your VoIP phone services within our infrastructure, we'll ensure you are covering in case your have an internet or network crash.
Dedicated Account Manager
No matter the size of your business, you'll be given a dedicated account manager with an office and mobile contact number. This way we get to know your business, its people and their requirements to give you the best care possibleFed up of being passed from one dept to another?
We're all customers too, and we know how frustrating it is to get passed from one department to another when what you need is a solution and a resolution now. Saffwood Communications guarantee that you'll never need to speak to more than 2 people to resolve your query.
- Very low Setup Charges
- Dedicated Account Manager
- No Per Minute Billing
- No Call Connection Fees
- Low Calling Rates
- Free Itemized Billing
- Easy To Understand Bills
- Better Than Analogue Voice Quality
- UK Customer Care Only