|Screen Pop Customer Record|
|Click to Call|
|Click to Hangup|
|No Setup Fee|
Link your business system with an enterprise level phone system to benefit from a host of powerful business features.
Identify customers calling you BEFORE you answer the phone and have their customer record or details on screen within your chosen system below. Dial direct from your database or system to boost productivity and ease of business
Use our online portal to see a realtime list of calls that you have missed and not returned. As soon as you call these numbers back they drop from the list meaning you NEVER MISS A CALL
If you have a system or database not listed below we build a custom integration for you to allow you leverage all the powerful business features listed on this page for £1,950 as a set integration figure.
|Integrates with your system to pop customer record for inbound and outbound calls||Fully Managed Service - No Expertise Required|
|Quick & Easy set up - No Engineer Visit Needed||Unlimited Support & training included in monthly rental|
|Keep your current phone numbers - Move Anywhere in the World||Unlimited extensions and lines|
|Works with All Internet Connections||HD voice service for unbeatable quality|
|Inbound call handling Queues & Huntgroups||Dozens of Free Premium Call Features|
|Link Multiple Devices To A Single Extention (Deskphone, Mobile & Desktop)||Realtime Busy Lamp Fields to Monitor Other Users|
|Live Report Showing Missed Calls Not Returned||Low Billing - No Connection Fees|
|Free Conference Calls For Life||Fully Managed CRM / VoIP Connection|
|Conference suite||Choose any local, national or 08 numbers anywhere in the UK|
|Move Your Phone System Anywhere - Just Unplug, Move, Plugin||Get Setup in Days Not Weeks|
|Low Cost HD Handsets||Dedicated Account Manager|
|Over 2,000 Customers Worldwide|
Customers can reach and communiate with your business to a far greater degree allowing enquiries to be handled faster and with greater ease.
Click to Dial functionality allows great productivity and ease of business for your team members. This contributes to higher morale and greater productivity.
Hosted Teleephony is a highly cost effective phone system which removes layers or cost and allows enterprise level communication without the cost of onsite equipment.
If you offer technical support, this communication method allows seamless contact between support advisors to allow faster respone to enquiries and a collaborative behind the scenes approach.
We run a sales and marketing business which makes a lot of outbound calls. We used a standalone CRM system and needed a phone system which would improve outbound and inbound call handling, as well as integrate into our system.
Saffwood Communications were able to quickly understand our needs and provide a perfect fit solution which allows us to dial from our CRM. This is vastly improved working conditions for staff, and allowed us to make more calls immediately.
– Patrick Friel, Operations Director - Your Claims Group PLC
Saffwood knows what it takes to deliver world-class VoIP and hosted communication services with a team of experts for sales, customer care and technical support. With dedicted account management you'll know who you are speaking to every time.
Saffwood's privately owned and locally managed infrastructure crosses six global data centres, with data crossing five Tier-1 carriers. So your VoIP and hosted unified service is reliable, crystal clear, and always available.
Saffwood uses its experience to react to the things businesses really need from their telecoms. Every product is developed to the highest standards, creating feature-rich services that deliver tangible value.
When you need help, you can depend on friendly, practical advice from Saffwood. Unlimited support and training is included in our monthly service fee.