Multisite Communications

If your business has multiple sites, even in different parts of the UK or world, you can spread your capacity of lines and extensions over multiple locations. Each site can have its own phone numbers, auto attendants and inbound queuing systems so they can work as closely or independently as required. If you need centralised communications you can advertise one number and route calls to the correct department or site by giving the caller the relevant options. You can then create the rules and hunt groups you need to streamline your business communications

All your internal calls are free of charge, and you can transfer callers internally without any additional cost to your business.

Intelligent Call Routing

Intelligent call management is at the heart of what we do.

Ensuring that your customers calls are answered quickly, effectively and by the right person is a core funcation of our phone system. Whether your business is located on one site or has multiple sites, our simple and effective call management suite will connect calls faster than ever.

By using simple auto attendants and inbound queuing systems, we can help every call get answered by the right person within your business as quickly as possible. You can choose to centralise all your telephony for all departments and sites, or assign different phone numbers, queues and hunt groups for each. Remember, you can keep all your existing phone numbers and access new phones through us (including free 0843 numbers).

Dedicated Sever & Firewall

All our corporate solutions reside on dedicated servers

By only granting firewall access to authorised sites and locations, you ensure that your phone system is stable and secure behind the right kind of security measures.

Unlike other hosted solutions, our corporate phone systems must have IP authorisation before any application can register to the soft switch. This ensures that you have complete control over who is using your phone system within your business.